Pup Star Clips Customer Agreement and Liability Policies

Customer releases Pup Star Clips Mobile Grooming from any and all liabilities, financial, and otherwise, for injuries to Customer, Customer’s pet, or any other property of Customer, which arise in any way from services and/or products provided by or as a consequence of Customer’s association with Pup Star Clips including, but not limited to, veterinarian bills.

Customer assumes all liabilities, financial and otherwise, for the behavior and health of their pet. In consideration of the services rendered by Pup Star Clips Customer waives any and all claims, actions, or demands of any nature, foreseen or unforeseen, against Pup Star Clips relating to the care, control, health, and/or safety of Customer’s pet arising during services performed by Pup Star Clips.

In Layman’s Terms

I do here by entrust my pet(s) to Pup Star Clips for the purpose of grooming my pet(s). I am aware that all due care will be taken with my pet(s) for the safety of pet and groomer. I am aware that neglect of my pet’s coat can be a cause for problems after grooming such as clipper/brush irritation. If my pet is wiggly or doesn’t remain still during the grooming procedure accidents can happen such as nicks from clippers or scissors.

Matted Coat:

All attempts will be made to salvage a matted coat; however I will allow Pup Star Clips to make the final decision to cut down the coat if dematting can not be tolerated by my pet.

Refusing Service:

Customer understands that Pup Star Clips has the right to refuse service to Customer’s pet at any time for any reason. Customer understands that if their pet has a history of or repeatedly demonstrates aggression or biting of humans or animals, Pup Star Clips reserves the right to refuse service. Customer also understands that all bites will be reported to the local authorities as required by law.

Legal Owner:

Customer must be the legal owner of the pet. The pet must not have been exposed to distemper, rabies, or parvovirus within the past thirty (30) days and has been inoculated as indicated by records presented.

Pictures:

I understand that Pup Star Clips may take pictures of my pet, before and after grooming, for her website, advertising and education.

Cancellation:

In the event I need to CANCEL my appointment: I understand that I must notify Pup Star Clips at least 24 hours prior to my scheduled appointment. I am also aware that should I fail to do so I will have an additional $30 Fuel Fee added to my next grooming charges or billed to me.

Home and Property Damage:

Pup Star Clips will not be held responsible for damages to my yard, home or property while on the service call for grooming my pet(s). As the owner or caregiver, I authorize Pup Star Clips to perform scheduled grooming appointments while I am away from home or property.

Emergency Care:

I authorize Pup Star Clips to act as my agent in the event emergency veterinarian services, boarding, care-taking, and/or transportation is necessary and I agree to pay all costs. Any/all damages, loss or claim shall include but not limited to death, injury, or shock. Said pre-existing conditions shall not be limited to advanced age, extreme nervousness, neurosis, illness, previous injury, skin or coat conditions, or mental conditions.